The Future of AI: How autonomous agents will replace chatbots and bring a revolution in asset management.
AI agents – a new era of technology
Marc Benioff, CEO of Salesforce, said that the future of artificial intelligence is not just big language models (LLMs), which are increasingly associated with chatbots. In his opinion, the development of AI should move towards autonomous agents that can fundamentally change not only the technology industry, but also everyday life.
Benioff noted that we may have reached the capacity limit of current language models. In recent years, the world has really “gotten “drunk on Kool-Aid ChatGPT”, and many people have started to believe that AI already has superpowers. However, in reality, as the expert emphasizes, AI agents that will be able to take on tasks in a variety of areas, from automating reporting to improving public safety, are a much more promising concept.
He believes that such agents can radically change the functioning of government agencies, where bureaucracy can be replaced by a more efficient and people-oriented model. This would save billions, eliminate delays and focus on priorities such as citizen welfare and security.
Transitioning to practical applications of AI
Rather than expecting AI to provide incredible solutions to global problems like cancer treatment or climate change, Benioff urges looking at more realistic and useful applications. AI agents can facilitate tasks that take up significant resources and time, like auditing, management, and operations. For many industries, this will be a real revolution.
Benefits of AI agents for business and public administration
The prospects for autonomous agents include not only simplifying the work of government agencies, but also business processes. In the future, such agents may become the basis for optimizing and automating many operations, reducing costs and increasing efficiency.
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